Frequently Asked Questions
WHY WON’T THE SHOP GIVE ME AN ESTIMATE OVER THE PHONE OR FROM AN EMAIL WITH A PICTURE?
Although we can give you a price for a paint package, we absolutely must see your vehicle in person in order to provide you with an estimate. It is very common for vehicles to require additional prep to ensure you receive the smoothest finish possible. Peeling, delaminating clear coat, and cracks in your old finish require extra preparation. These conditions can’t be seen in photos, so we can not give prices over the phone or by e-mail.
DO I HAVE TO MAKE AN APPOINTMENT FOR AN ESTIMATE?
Appointments are not necessary, but we do schedule appointments for your convenience.
DO I HAVE TO PAY FOR AN ESTIMATE?
Estimates are 100% free of charge and obligation.
WILL THE PRICE I PAY BE THE SAME AS THE ESTIMATE?
The only time repair costs would be higher than your initial estimate is when additional hidden damage is discovered during the repair and/or refinishing process. If this does occur, we will always call you to explain the situation, offer you the opportunity to come see the repair area first-hand and discuss additional costs involved in the repair.